The library serves a population of approximately 691,106 people in Cluj county, covering an area of 6,674 square kilometres.
Currently the library has a main building and four branches placed in all the large neighbourhoods of the town, offering modern services and facilities, updated to the present needs for information, reading and leisure activities: over 600,000 documents: books, periodicals, audio-visual documents, electronic and other types of documents; an electronic catalogue which reflects about 90% of the lending stock (through an integrated library software); free Internet access to public users; workstations and self-service stations for the users; reading rooms; free access to lending collections; five years validity for entrance cards; external library services for persons with disabilities, volunteering activities. The library uses an RFID based system for collection management.
The library is visited yearly by 236,524 users, it has 33,712 registered users, representing 10.26% of the population living in Cluj-Napoca. They are served by 98 paid staff. Approximately 23,578 are active users of library services. Daily, the library is visited by approximately 1,093 users. The pupils and students represent 61.31%, the intellectuals – 17.16%, the technicians, public servants and workers – 2.9%, the housewives and the unemployed – 1.26%, the retired people – 5.28%, other categories – 11.99%. The children under 14 years represent 36.64%, the teenagers and young adults up to 25 years – 30.98%, the adults aged 26-40 years – 14.15%, the ones aged 41-60 years – 12.83%, and the ones over 61 years – 5.4 % of the library users.
The library benefits from the support and cooperation of other cultural public institutions, of the educational sector, non-profit and business environment.
Through all its departments, the library offers a variety of educational, cultural and spare time activities, dedicated to different age groups: children, teenagers, adults and directly dependent on the community’s needs. In 2022, the library organised 268 cultural programs and events, 54 reading promotion programs, 724 themed projects and programs, 1,747 creativity workshops, 146 exhibits and 177 group visits.”